Shipping policy
Shipping Policy
At canilc.com, we are dedicated to delivering your orders efficiently and with full transparency, ensuring a smooth experience from purchase to delivery.
Order processing
After your order is successfully placed and payment is confirmed, our team begins preparing your items within 1–2 business days. Once your package has been dispatched, you will receive a confirmation email containing your tracking details.
Shipping coverage
At this time, Canilc offers shipping exclusively within Poland. We work with reliable and reputable courier services to ensure your order is handled securely and delivered on time.
Estimated delivery time (Poland)
Orders are generally delivered within 3–5 business days after dispatch. Please note that we maintain a 0-day transit time policy within our logistics chain to ensure your package moves toward you as quickly as possible once it leaves our facility.
Note: Delivery times may vary due to factors such as regional distance, public holidays, weather conditions, or courier delays beyond our control.
Shipping costs
Shipping fees are automatically calculated during checkout based on your delivery location and the size or weight of your order. The exact cost will always be clearly displayed before you finalize your purchase. We are proud to offer Free Shipping Across Poland as part of our commitment to our customers.
Order tracking
Once your order has been shipped, you will receive an email with a tracking link. This allows you to monitor your package in real time until it reaches your delivery address.
Address accuracy & delivery issues
Please ensure that all shipping information provided at checkout is accurate and complete. Canilc is not responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete address details provided by the customer.
Need help with delivery?
Email: info@canilc.com Phone: +48 452 010 796
Company information
Canilc
Stefana Żeromskiego 4A 41-205 Sosnowiec Poland